Technical Field Support Manager, Ksea

KONE International

Multiple Locations
**
Technical support for installation issues
Support for digital, pfi, software, and bim
Ensure compliance with safety and quality requirements
** KONE International is seeking a Technical Field Support Manager to provide technical support during the installation and commissioning of KONE products. The ideal candidate will have a strong engineering background and experience in managing technical support teams while ensuring compliance with safety and quality standards. **

Job Summary

  • KONE moves two billion people every day as a global leader in the elevator and escalator industry.
  • This role provides technical support during installation and commissioning, resolves issues, and ensures products are installed safely and on time.
  • KONE offers career progression, comprehensive learning and development, and a lively working environment with open-minded leaders.

Matching Summary

Match Score: 75

** KONE International is seeking a Technical Field Support Manager to provide technical support during the installation and commissioning of KONE products. The ideal candidate will have a strong engineering background and experience in managing technical support teams while ensuring compliance with safety and quality standards. **

Skills & Requirements

Must-have

  • Technical support for installation issues
  • Support for digital, PFI, software, and BIM
  • Ensure compliance with safety and quality requirements
  • Develop installation methods and troubleshooting tools
  • Train local trainers and employees
  • Create quality reports and list corrective actions
  • Adhere to KONE safety requirements and procedures

Nice-to-have

  • Holistic product knowledge
  • Business-oriented mindset
  • Understanding of commercial impact
  • Collaborative working culture
  • Environmentally sustainable solutions

Key Requirements

  • Bachelor’s degree in Engineering or relevant field
  • Fluent in English and other SEA languages
  • Flexible to travel
  • Knowledge of KONE and/or non-KONE products
  • Prior commercial business experience
  • Prior experience in manufacturing, process, or engineering

Work Rights

Not specified

Tailored Resume

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