The Associate Special Operations Representative supports customers and internal teams by managing pre- and post-sales service functions, handling customer requests, processing returns, exchanges, and service orders, and updating databases
Job Summary
The Associate Special Operations Representative supports customers and internal teams by managing pre- and post-sales service functions, handling customer requests, processing returns, exchanges, and service orders, and updating databases.
Responsibilities include documenting and reporting return and repair information, maintaining organized service records, coordinating field service calls, managing product updates and pricing, and resolving return or credit issues.
This role involves supporting and contributing to the development of the ProCare Special Operations program, collaborating with teams on project execution, and performing repairs, deliveries, and preventive maintenance on equipment.
Matching Summary
The Associate Special Operations Representative supports customers and internal teams by managing pre- and post-sales service functions, handling customer requests, processing returns, exchanges, and service orders, and updating databases.