Customer Experience Team Leader

Karmo Pty Ltd

Mascot, NSW, Australia
Base: $85,000 – $95,000; bonus/equity: not specifi...
Monday to friday, fully onsite
Customer journey management
Lead and motivate team
Drive loyalty and repeat business
Karmo Pty Ltd is seeking a Customer Experience Team Leader to enhance its customer journey in the flexible vehicle subscription market. The ideal candidate should possess automotive experience, leadership skills, and a passion for customer service, while enjoying competitive pay and various employee benefits

Job Summary

  • Lead, coach and motivate your team while working closely with the State Manager.
  • Deliver outstanding service that drives loyalty and repeat business.
  • On-target earnings of $85,000 – $95,000 per year Access to a fully maintained vehicle subscription at an exclusive employee discount.

Matching Summary

Match Score: 85

Karmo Pty Ltd is seeking a Customer Experience Team Leader to enhance its customer journey in the flexible vehicle subscription market. The ideal candidate should possess automotive experience, leadership skills, and a passion for customer service, while enjoying competitive pay and various employee benefits.

Salary

Base: $85,000 – $95,000; Bonus/Equity: Not specified; Benefits: fully maintained vehicle subscription at employee discount, Paid Parental Leave, Family Subscription Discount

Skills & Requirements

Must-have

  • customer journey management
  • lead and motivate team
  • drive loyalty and repeat business
  • handle customer feedback
  • resolve customer issues

Nice-to-have

  • passion for people
  • positive attitude
  • drive to grow business

Key Requirements

  • Automotive experience essential
  • Current valid Australian Driver’s Licence
  • Leadership skills or readiness to step up

Work Rights

Not specified

Tailored Resume

Cover Letter