Mgr., Resident Support Services ($83,200 - $104,100)

The Irvine Company LLC

Irvine, CA, US
Base: $83,200.00 - $104,100.00; bonus/equity: not ...
On-site
Resident relocation planning
Remediation project coordination
Team supervision and training
The Manager, Resident Support Services is responsible for the planning and coordination of repairs and resident relocations during the initial phase of all remediation projects

Job Summary

  • The Manager, Resident Support Services is responsible for the planning and coordination of repairs and resident relocations during the initial phase of all remediation projects.
  • This role optimizes case management standards to provide a consistent, positive resident experience while reducing organizational risk and liability.
  • The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Matching Summary

The Manager, Resident Support Services is responsible for the planning and coordination of repairs and resident relocations during the initial phase of all remediation projects.

Salary

Base: $83,200.00 - $104,100.00; Bonus/Equity: Not specified; Benefits: Paid time off, matching 401(k), and health benefits

Skills & Requirements

Must-have

  • Resident relocation planning
  • Remediation project coordination
  • Team supervision and training
  • Case management optimization
  • Resident escalation resolution
  • Stakeholder partnership

Nice-to-have

  • Consistent positive resident experience
  • Reducing organizational risk
  • Sensitive resident communication
  • De-escalation coaching

Key Requirements

  • High School Diploma or equivalent
  • 2-5 years customer service experience
  • 2-5 years supervisory experience

Work Rights

Not specified

Tailored Resume

Cover Letter