Client Engagement Lead

S&P Global Market Intelligence

Client engagement and relationship management
Drive product adoption and usage
Client feedback and product roadmap
The Client Engagement Team is responsible for proactively fostering meaningful relationships with clients to identify opportunities for leveraging the company's products, ensuring they achieve their objectives and derive maximum value from the services provided

Job Summary

  • The Client Engagement Team is responsible for proactively fostering meaningful relationships with clients to identify opportunities for leveraging the company's products, ensuring they achieve their objectives and derive maximum value from the services provided.
  • Lead internal product roadmap feedback discussions based on client feedback and industry trends.
  • Our benefits include Health & Wellness, Flexible Downtime, Continuous Learning, Invest in Your Future, and Family Friendly Perks.

Matching Summary

The Client Engagement Team is responsible for proactively fostering meaningful relationships with clients to identify opportunities for leveraging the company's products, ensuring they achieve their objectives and derive maximum value from the services provided.

Skills & Requirements

Must-have

  • Client engagement and relationship management
  • Drive product adoption and usage
  • Client feedback and product roadmap
  • Manage senior level client relationships
  • Microsoft Excel, Word, PowerPoint proficiency

Nice-to-have

  • Proactive client relationship fostering
  • Expand product usage initiatives
  • Fast-paced environment adaptability
  • High-pressure situation handling
  • Customer service orientation

Key Requirements

  • 7+ years account management, client success
  • Private Markets and Fintech industry knowledge
  • Bachelor's degree in Finance, Economics, Management, Business Administration

Work Rights

Not specified

Tailored Resume

Cover Letter