Customer Banking Specialist - Melton

CommBank

Melton, Australia
Not specified
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
CommBank is seeking a Customer Banking Specialist for their Melton branch to provide exceptional service and support to personal and small business customers. The ideal candidate will have a background in customer service, particularly within financial services, and will be responsible for engaging with customers about their banking needs

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • Working with us in RBS means you’ll positively impact our customers’ lives, and be there for them when they need us.
  • As the Customer Banking Specialist in our Melton Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.

Matching Summary

Match Score: 85

CommBank is seeking a Customer Banking Specialist for their Melton branch to provide exceptional service and support to personal and small business customers. The ideal candidate will have a background in customer service, particularly within financial services, and will be responsible for engaging with customers about their banking needs.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate in-branch technology
  • Provide effective solutions
  • Risk-adverse culture championing

Nice-to-have

  • Interest in financial wellbeing
  • Articulate financial terms clearly
  • Ask the right questions
  • Act with integrity
  • Customer at the centre

Key Requirements

  • Proven experience in Financial Services
  • Proven experience in Retail
  • Proven experience in Hospitality
  • Excellent communication skills
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter