Associate Customer Support Specialist

The Boeing Company

Dallas, TX, United States
$66,000.00 - $93,000.00; not specified; not specif...
Customer account health management
Collaborate with customers on needs
Respond to customer inquiries
Creates, maintains and advances customer relationships, develops an understanding of customer culture and business strategies

Job Summary

  • Creates, maintains and advances customer relationships, develops an understanding of customer culture and business strategies.
  • Responsible for customer account health and providing world class customer support.
  • Responds to customer inquiries and provides information regarding Boeing products, services, processes and operation.

Matching Summary

Creates, maintains and advances customer relationships, develops an understanding of customer culture and business strategies.

Salary

$66,000.00 - $93,000.00; Not specified; Not specified

Skills & Requirements

Must-have

  • Customer account health management
  • Collaborate with customers on needs
  • Respond to customer inquiries
  • Facilitate delivery problem resolution
  • Monitor and share key performance metrics

Nice-to-have

  • Develop understanding of customer culture
  • Advise customers on order status
  • Interface with internal Boeing resources

Key Requirements

  • 1+ years of experience with supply chain process
  • Experience developing presentations
  • Excellent communication skills
  • Ability to work cross functionally
  • Minimal travel domestically required

Work Rights

Must be a U.S. Person

Tailored Resume

Cover Letter