Proactively interact with guests to provide information and assistance for an enjoyable experience at the venue
Job Summary
Proactively interact with guests to provide information and assistance for an enjoyable experience at the venue.
Assist guests with needs such as finding seats, resolving complaints, and participating in the venue’s sustainability program.
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.
Matching Summary
Proactively interact with guests to provide information and assistance for an enjoyable experience at the venue.
Skills & Requirements
Must-have
proactive guest interaction
venue information communication
guest assistance and problem-solving
sustainability program participation
end-of-show venue closing
Nice-to-have
entrepreneurial spirit
resourceful and innovative
forward-thinking and committed
creative thinker
strong sense of teamwork
Key Requirements
High School Diploma or equivalent
At least 2 years in Guest Service
Excellent verbal, written and interpersonal communication skills
Acute sense of judgment, tact and diplomacy
Requires constant walking, climbing stairs, lifting and carrying 50 lbs+