Intern, Cloud Application Transformation

AIA Australia

Kuala Lumpur, Malaysia
Prepare requirement gathering templates
Gather user requirements in workshops
Analyze user requirements into capabilities
AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives

Job Summary

  • AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.
  • We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.
  • Build a career with us as we help our customers and the community live healthier, longer, better lives.

Matching Summary

AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

Skills & Requirements

Must-have

  • Prepare requirement gathering templates
  • Gather user requirements in workshops
  • Analyze user requirements into capabilities
  • Analyze data and perform data mapping
  • Prepare project documentation
  • Produce professional documentation
  • Support Proof of Concept activities
  • Document intelligence for Gen AI Chatbot
  • Convert documents into Markdown format
  • Create flow charts for Gen AI
  • Improve accuracy of Gen AI answers
  • Draft documentation writing standards
  • Contribute to classification taxonomy
  • Collect and inventorize documents
  • Analyze and review document format
  • Perform document chunking
  • Develop Q&A templates
  • Produce Q&A pairs
  • Prioritize high-frequency Q&As
  • Set accuracy targets for Q&As
  • Tune and improve Q&A accuracy
  • Support communication between teams
  • Provide basic system training
  • Manage user requirement changes
  • Follow company SDLC processes
  • Take ownership of assigned tasks
  • Research and learn new knowledge
  • Become domain subject matter expert
  • Pro-active to work with others
  • Offer assistance where needed

Nice-to-have

  • Shape a better tomorrow
  • Hungry and driven to play active role
  • Contribute and thrive in dynamic environment
  • Shape a brighter future
  • Learn practical knowledge of business
  • Aspire to master knowledge
  • Foster strong relationships with clients
  • Foster strong relationships with team members

Key Requirements

  • Ability to analyze, interpret and communicate business information
  • Ability to read and understand basic scripts / code / XML / YAML
  • Ability to write would be an advantage
  • School project experience with web / mobile app development is a plus
  • General knowledge on AI / Analytics / BI / Chatbot / LLMs / ML / OCR / RAG is an advantage
  • Knowing the concept of Document Chunking and Strategies is an advantage
  • Experience with UI visual / mockup tool, user journey tool, online collaborative whiteboard platforms is an advantage

Work Rights

Not specified

Tailored Resume

Cover Letter