Video Operations Support Specialist 2

Sky (Comcast)

Base: $70,511.76 - $105,767.64; bonus/equity: not ...
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Video on demand asset delivery
Content delivery operations
Customer facing role
** Comcast is seeking a Video Operations Support Specialist to support the Video on Demand asset delivery platform, ensuring high-quality content delivery and operational efficiency. The role involves communication with clients and vendors, problem-solving, and the maintenance of operational procedures. **

Job Summary

  • Responsible for supporting processes and practices of the Video on Demand asset delivery platform and ensure world class level of service in content delivery.
  • Compiles transmission and status reports for management and clients, communicates statuses and schedules, and resolves or escalates critical issues.
  • Contributes to new non-linear products and their support products as they are developed, as well as predict how each product will impact/alter/enhance the current non-linear operations model.

Matching Summary

Match Score: 75

** Comcast is seeking a Video Operations Support Specialist to support the Video on Demand asset delivery platform, ensuring high-quality content delivery and operational efficiency. The role involves communication with clients and vendors, problem-solving, and the maintenance of operational procedures. **

Salary

Base: $70,511.76 - $105,767.64; Bonus/Equity: Not specified; Benefits: Medical & Dental, 401(k) Savings Plan, Generous paid time off, Courtesy Services

Skills & Requirements

Must-have

  • Video on Demand asset delivery
  • content delivery operations
  • customer facing role
  • Microsoft Office Suite proficiency
  • excellent written and verbal communication
  • video technology knowledge
  • flexible work hours and on-call duties

Nice-to-have

  • innovative product development
  • proactive issue resolution
  • client call leadership
  • onboarding new providers and affiliates

Key Requirements

  • 2-5 Years relevant work experience
  • Bachelor's Degree preferred
  • basic understanding of metadata and CableLabs specifications

Work Rights

Not specified

Tailored Resume

Cover Letter