Fragrance & Beauty Crm & Clienteling Executive - Harrods Knightsbridge

Chanel

London, United Kingdom
Onsite
Crm and clienteling expertise
Luxury beauty retail landscape
Client relationship building
As the CRM & Clienteling Executive, you are the ultimate CHANEL ambassador and instil CRM culture throughout the Harrods Fragrance & Beauty business

Job Summary

  • As the CRM & Clienteling Executive, you are the ultimate CHANEL ambassador and instil CRM culture throughout the Harrods Fragrance & Beauty business.
  • Develop and execute Harrods clienteling Action Plan to attract and retain clients, with a focus on the ultimate premium offer, convert clients to VIC's.
  • Our employee benefits have been created to support you across your professional and personal life by offering you Physical, Financial, Mental Wellbeing, Lifestyle and Recognition opportunities.

Matching Summary

As the CRM & Clienteling Executive, you are the ultimate CHANEL ambassador and instil CRM culture throughout the Harrods Fragrance & Beauty business.

Skills & Requirements

Must-have

  • CRM and Clienteling expertise
  • Luxury beauty retail landscape
  • Client relationship building
  • Digital savviness
  • Microsoft Office proficiency
  • GDPR and email best practices

Nice-to-have

  • Passion for client development
  • Confident presenter
  • Inspirational colleagues and managers
  • Immersed into a House of creation

Key Requirements

  • Experience in a client-facing role
  • Ability to work autonomously
  • Good spoken & well written English

Work Rights

Not specified

Tailored Resume

Cover Letter