$60-$75k annually; not specified; medical, dental,...
On-site
Advanced firewall troubleshooting
Microsoft 365 and entra administration
Network issue resolution
Join a dynamic team as an MSP Helpdesk Technician II, handling escalations and providing advanced technical support
Job Summary
Join a dynamic team as an MSP Helpdesk Technician II, handling escalations and providing advanced technical support.
Responsibilities include network issues, backup/disaster recovery, security solutions, Active Directory, and Microsoft 365 administration.
Benefits include medical, dental, vision, life/disability insurance, 401K with match, paid time off, and a professional development program.
Matching Summary
Join a dynamic team as an MSP Helpdesk Technician II, handling escalations and providing advanced technical support.
Salary
$60-$75k annually; Not specified; Medical, Dental, Vision benefits, Life and Disability Insurance, 401K with up to 4% match, Paid Vacation and Personal Time Off, Fuel Stipend
Skills & Requirements
Must-have
Advanced firewall troubleshooting
Microsoft 365 and Entra administration
Network issue resolution
Backup and disaster recovery
Security solution deployment
Client onboarding and communication
Nice-to-have
Career-driven and passionate
Goes above and beyond
Community impact
Key Requirements
5 years of IT support experience
3 years Windows Server OS experience
3 years Active Directory/Group Policy/DNS experience
3 years Firewall config/troubleshooting experience