Job title: Customer Service Executive (Korean speaking) (Job ID: 20229) - CK Location : Central Basic up to $3,500 + $960 fixed allowance + AWS + VB Job responsibilities: • Perform credit assessments for new and existing customers in accordance with company credit policies • Conduct Accounts Receivable follow ups with customers on overdue payments to ensure timely collection • Manage invoice disputes and cash application issues, coordinating with internal teams for effective resolution • Support billing activities, including invoice inquiries and corrections where required • Handle other AR related customer inquiries in a timely and accurate manner • Communicate directly with customers via phone and email to resolve AR issues professionally • Collaborate closely with internal stakeholders (Sales, Operations, and Finance) to ensure smooth issue resolution • Act as a team player, actively contributing to operational excellence, process improvements, and service quality through clear and effective communication Requirements: ➤Ability to interact with customers via email / phone to achieve work responsibility ➤Ability to use internal systems for transaction and Excel ➤Problem solving skills ➤Proficiency in Korean comprehension (Business level) to liaise with Korean speaking customers in South Korea ➤Diploma or Degree holder preferred ➤Preferably with minimum 1-3 years of work experience ➤Experience of customer service or other admins will be advantage Interested applicants please send your resume to Calista@pasona.com.sg with email subject header "Job Application for Customer Service Executive (Korean speaking) (Job ID: 20229) ". By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration. Effective from 1 October 2020 under the new Employment