Base: $21.23 to $26.54 ph; bonus: performance bonu...
**
Excellent verbal and written communication skills
Analytical thinker with sound judgment
Strong computer skills with ms office suite
**
BCAA is seeking a Temporary Part-Time Member Service Representative for their Hillside location, focusing on providing exceptional service to members. The ideal candidate should have strong customer service skills, experience in a fast-paced environment, and be passionate about enhancing member experiences.
**
Job Summary
This role is pivotal in delivering amazing Member experiences by identifying needs and directing customer flow at the Hillside Service Location.
The position involves engaging incoming members, coordinating appointments, answering calls, and promoting BCAA membership products and services.
BCAA offers a competitive rewards package including salary performance bonuses, pension plans, flexible benefits, and paid time off for wellness and volunteering.
Matching Summary
Match Score: 75
**
BCAA is seeking a Temporary Part-Time Member Service Representative for their Hillside location, focusing on providing exceptional service to members. The ideal candidate should have strong customer service skills, experience in a fast-paced environment, and be passionate about enhancing member experiences.
**
Salary
Base: $21.23 to $26.54 per hour; Bonus: Performance bonus target of 10% up to 17%; Benefits: Flexible benefits, wellness dollars, pension plan, and BCAA membership perks
Skills & Requirements
Must-have
Excellent verbal and written communication skills
Analytical thinker with sound judgment
Strong computer skills with MS Office Suite
Nice-to-have
Passion for delivering exceptional member experiences
Ability to handle fast-paced environment
Knowledge of ICBC systems or CAIB certification
Key Requirements
Completion of Grade 12
At least two years' experience in customer service