Technology Site Support Officer

AGL

Muswellbrook, NSW, Australia
Hybrid
End-user computing support
Onsite contractor supervision
Network infrastructure support
AGL is seeking a Technology Site Support Officer to provide end-user computing support at their generation sites, particularly at Bayswater Power Station. The role requires strong communication skills and a commitment to safety, with opportunities for career growth in a supportive and inclusive environment

Job Summary

  • This role is essential to maintaining operational continuity, resolving technical issues, and ensuring safety and compliance across all locations.
  • You will deliver remote and onsite EUC support, escort and supervise contractors onsite, and support network infrastructure including servers and switches.
  • AGL offers a wide range of benefits including flexible working, staff discounts, parental leave, additional leave, wellbeing programs, and AGL Shares.

Matching Summary

Match Score: 85

AGL is seeking a Technology Site Support Officer to provide end-user computing support at their generation sites, particularly at Bayswater Power Station. The role requires strong communication skills and a commitment to safety, with opportunities for career growth in a supportive and inclusive environment.

Skills & Requirements

Must-have

  • End-user computing support
  • Onsite contractor supervision
  • Network infrastructure support
  • Health, Safety, and Environment processes
  • IT Service Management tickets
  • Hands-on technical support

Nice-to-have

  • Proactive issue resolution
  • Independent time management
  • Role modelling safe work practices
  • Cyber security principles understanding

Key Requirements

  • EUC support and/or service desk experience
  • Valid driver's license
  • Experience driving in rural areas
  • ITSM experience and understanding
  • Commitment to safety

Work Rights

Not specified

Tailored Resume

Cover Letter