Customer Service Representative

PDQ Doors

Milford, OH, United States
Base: $18–$20ph; bonus/equity: not specified; bene...
On-site
Professional and empathetic customer service
High volume call handling
Clear communication across channels
As the voice of PDQ Doors, you’ll be the first point of contact for customers—delivering exceptional service and support across phone, email, and chat

Job Summary

  • As the voice of PDQ Doors, you’ll be the first point of contact for customers—delivering exceptional service and support across phone, email, and chat.
  • We’re looking for a Customer Service Representative who is friendly, proactive, and detail-oriented to join our growing Milford, OH team.
  • Clear pathways for advancement—we promote from within, recognition and rewards for hard work and results, and paid training and ongoing mentorship.

Matching Summary

As the voice of PDQ Doors, you’ll be the first point of contact for customers—delivering exceptional service and support across phone, email, and chat.

Salary

Base: $18–$20/hour; Bonus/Equity: Not specified; Benefits: Health, Vision, and Dental Insurance, Paid Time Off and Paid Holidays, 401(k) with company match

Skills & Requirements

Must-have

  • Professional and empathetic customer service
  • High volume call handling
  • Clear communication across channels
  • Research and recommend solutions
  • Accurate record keeping

Nice-to-have

  • Friendly and team-oriented attitude
  • Calm under pressure
  • Proactive and detail-oriented

Key Requirements

  • 1+ year customer service experience
  • Strong communication and listening skills
  • Organized, time management, multitasking
  • High school diploma or equivalent
  • Willing to work a Saturday rotation

Work Rights

Not specified

Tailored Resume

Cover Letter