Job Summary

• The role involves overseeing and managing Front Office operations to ensure service excellence while effectively handling guest needs and complaints.
• Candidates must lead, train, and supervise team members to maintain high performance, professionalism, and service standards across the hotel.
• The position requires coordinating with all hotel departments and taking charge of emergency and crisis situations effectively.

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Skills & Requirements

Key Requirements

• Diploma in Tourism or Hospitality Management
• Minimum 2 years relevant experience
• Excellent English reading, writing, and oral proficiency

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