Floating Bilingual (spanish) Universal Banker - Downtown Baltimore Md

mvt.se

Baltimore, Maryland, United States of America
Base: $20.55 - $34.25 hourly (usd); bonus/equity: ...
Bilingual english and spanish communication
Retail sales and customer service experience
Digital banking solutions proficiency
The position specializes in enhancing the branch customer experience through sales, service, and digital engagement of Consumer and Business Banking customers

Job Summary

  • The position specializes in enhancing the branch customer experience through sales, service, and digital engagement of Consumer and Business Banking customers.
  • The Floating Universal Banker frequently travels to different branches to assist staff and supports a wide range of banking needs including new account opening, loan origination, and problem resolution.
  • M&T Bank is committed to fair, competitive, and market-informed pay with a salary range of $20.55 to $34.25 hourly and promotes an environment that supports belonging and reflects its brand.

Matching Summary

The position specializes in enhancing the branch customer experience through sales, service, and digital engagement of Consumer and Business Banking customers.

Salary

Base: $20.55 - $34.25 Hourly (USD); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Bilingual English and Spanish communication
  • Retail sales and customer service experience
  • Digital banking solutions proficiency
  • Branch operations and transaction processing
  • Customer appointment management
  • Travel between branches as needed

Nice-to-have

  • Empathy and customer centricity
  • Strong interpersonal and verbal communication skills
  • Ability to handle difficult customer conversations
  • Organizational and time management skills
  • Adaptability and flexibility
  • Entrepreneurial spirit and critical thinking

Key Requirements

  • High school diploma or equivalent
  • Minimum 1 year retail sales or customer service experience
  • Fluent verbal and written bilingual communication in English and Spanish
  • Ability to travel between branches
  • Registration under the Federal SAFE Act

Work Rights

Not specified

Tailored Resume

Cover Letter