Investigate customer complaints and quality issues
This role involves implementing and maintaining quality assurance systems, conducting inspections, and collaborating with various departments to uphold our high standards
Job Summary
This role involves implementing and maintaining quality assurance systems, conducting inspections, and collaborating with various departments to uphold our high standards.
Implement and maintain Quality Management Systems (QMS) in accordance with company policies and relevant industry standards (e.g., ISO, GMP).
Investigate customer complaints and internal quality issues, determining root causes and implementing corrective and preventive actions (CAPA).
Matching Summary
This role involves implementing and maintaining quality assurance systems, conducting inspections, and collaborating with various departments to uphold our high standards.
Skills & Requirements
Must-have
Implement and maintain Quality Management Systems
Conduct quality inspections and audits
Investigate customer complaints and quality issues
Ensure compliance with regulatory requirements
Nice-to-have
Strong commitment to quality
Continuous improvement mindset
Work in a fast-paced environment
Key Requirements
Bachelor's degree in Food Technology, Dairy Technology, Chemistry, Microbiology, or related scientific field
1-3 years of experience in Quality Assurance
Strong understanding of QMS, GMP, and regulatory requirements
Proven experience in conducting quality inspections, audits, and root cause analysis