As a part of our team, you’ll help deliver seamless IT experiences and support to our internal employees by providing responsive helpdesk service, stable networks and reliable IT systems
Job Summary
As a part of our team, you’ll help deliver seamless IT experiences and support to our internal employees by providing responsive helpdesk service, stable networks and reliable IT systems.
As a Helpdesk Engineer, you will be responsible for implementing IT operations according to policy, interpret IT related issues on both System and User side to meet corporate requirements, and provide technical support in a fast-paced and demanding environment.
Other duties include performing first level troubleshooting and support for scheduled server backups, system monitoring and reports.
Matching Summary
As a part of our team, you’ll help deliver seamless IT experiences and support to our internal employees by providing responsive helpdesk service, stable networks and reliable IT systems.
Skills & Requirements
Must-have
responsive helpdesk service
stable networks
reliable IT systems
technical support
end user support
network infrastructure monitoring
Nice-to-have
fast-paced environment
passionate in IT technology
make a difference with technology
Key Requirements
Minimum 3 years of relevant experience
Diploma or degree in Computer Sciences, Information Technology or related field
In-depth knowledge of computer hardware, software, and OS (Windows and macOS)
Understanding of TCP/IP, IP addressing and LAN technology
Ability to cover after-office hours and weekend support