Multinational Senior Client Manager

Mercer

Hong Kong, Hong Kong
Hybrid (3 days onsite)
Client relationship lead for portfolio
Trusted advisor and escalation management
Global counterparts interaction
Mercer is seeking a Multinational Senior Client Manager for its MMB Global Benefits Management team in Hong Kong. The role involves managing complex client relationships and providing strategic advice on health and benefits risks for multinational clients, requiring strong project management and operational skills

Job Summary

  • As a MMB Multinational Senior Client Manager, you will be the client relationship lead for your own portfolio of dynamic, complex clients, supported by different project managers.
  • You will also be expected to identify, design and implement initiatives to improve our operational and service excellence.
  • We help you be your best through professional development opportunities, interesting work and supportive leaders.

Matching Summary

Match Score: 85

Mercer is seeking a Multinational Senior Client Manager for its MMB Global Benefits Management team in Hong Kong. The role involves managing complex client relationships and providing strategic advice on health and benefits risks for multinational clients, requiring strong project management and operational skills.

Skills & Requirements

Must-have

  • Client relationship lead for portfolio
  • Trusted advisor and escalation management
  • Global counterparts interaction
  • Operational and service excellence initiatives
  • APAC Employee Health and Benefits management

Nice-to-have

  • Enhance health and wellbeing project sales
  • Contribute to thought leadership content
  • Foster a culture of continuous learning

Key Requirements

  • 8+ years of Broking experience (Health, Life and Disability)
  • Ability to cultivate client relationship
  • Strong project management and operational skills
  • Experience in process building
  • Good analytical skills
  • Proficient with MS Word, PowerPoint, and Excel

Work Rights

Not specified

Tailored Resume

Cover Letter