Salesforce Support Consultant (developer)

Merkle

Sofia, Bulgaria
Hybrid
Salesforce platform expertise
Apex, soql, lwc proficiency
Salesforce automation tools
This role sits within our Support team, assisting clients by troubleshooting issues, implementing solutions, and continuously improving their Salesforce environments

Job Summary

  • This role sits within our Support team, assisting clients by troubleshooting issues, implementing solutions, and continuously improving their Salesforce environments.
  • We are strong advocates of work-life balance, so we provide all our staff with 25 days of paid leave and 3 fixed well-being days off annually.
  • Opportunity to attend training, conferences and get certification sponsored by the company upon availability and business need.

Matching Summary

This role sits within our Support team, assisting clients by troubleshooting issues, implementing solutions, and continuously improving their Salesforce environments.

Skills & Requirements

Must-have

  • Salesforce platform expertise
  • Apex, SOQL, LWC proficiency
  • Salesforce automation tools
  • Salesforce APIs and integrations
  • Troubleshoot technical issues
  • Timely ticket resolution

Nice-to-have

  • AI and automation in support
  • DevOps and CI/CD pipelines
  • Proactive customer updates
  • Collaborate with account teams
  • Continuous improvement culture

Key Requirements

  • 3-10 years Salesforce experience
  • Salesforce Administrator certification
  • Platform Developer I certification

Work Rights

Not specified

Tailored Resume

Cover Letter