Pre-registration Specialist Ii

University of Arkansas for Medical Sciences

Base: commensurate with education + experience; bo...
Complicated patient registrations
Coordination of benefits issues
Insurance verification and benefits explanation
The University of Arkansas for Medical Sciences offers a collaborative healthcare environment focused on improving patient care and supports diversity and teamwork

Job Summary

  • The University of Arkansas for Medical Sciences offers a collaborative healthcare environment focused on improving patient care and supports diversity and teamwork.
  • The Pre-Registration Specialist II is the go-to resource for complicated registrations and works closely with coordination of benefits to ensure proper insurance filing.
  • Benefits include medical, dental, vision plans, retirement contributions, education discounts, career training, and concierge prescription delivery on campus.

Matching Summary

The University of Arkansas for Medical Sciences offers a collaborative healthcare environment focused on improving patient care and supports diversity and teamwork.

Salary

Base: Commensurate with education and experience; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, retirement, education discount, and other perks

Skills & Requirements

Must-have

  • Complicated patient registrations
  • Coordination of benefits issues
  • Insurance verification and benefits explanation
  • Customer service in healthcare
  • Call center environment
  • Use of office machines and computer skills
  • Handling inbound and outbound patient calls

Nice-to-have

  • Training and monitoring new staff
  • Effective communication skills
  • Service recovery skills
  • Maintaining confidentiality
  • Positive working relationships
  • Patient and Family Centered Care

Key Requirements

  • High School diploma or GED
  • 2 years customer service experience
  • 2 years healthcare experience with registration or insurance verification
  • Proof of legal authority to work in the United States
  • Annual TB screening and criminal background check

Work Rights

Must have proof of legal authority to work in the United States

Tailored Resume

Cover Letter