Technical Representative (must Hold A Valid License Of The Airbus Helicopters Range))
Airbus
South Africa
Field technical support for customer base
Principal point of contact for technical queries
Relaying technical information to customers
The Technical Representative will have the overall responsibility of field technical support for a given customer base (geographical or account based)
Job Summary
The Technical Representative will have the overall responsibility of field technical support for a given customer base (geographical or account based).
Responsible for relaying technical information to the customer based on company guidelines.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Matching Summary
The Technical Representative will have the overall responsibility of field technical support for a given customer base (geographical or account based).
Skills & Requirements
Must-have
Field technical support for customer base
Principal point of contact for technical queries
Relaying technical information to customers
Customer Visits Report Portal on WebTek
Guidance on recommended/best practices
Liaising with level 2 or 3 technical support
Reporting on customer irritants
Competent on Google Workspace and Webtek
Nice-to-have
Commitment to act with integrity
Awareness of compliance risks
Achieving workforce diversity and inclusion
Fostering flexible working arrangements
Key Requirements
Must hold a valid license on the Airbus Helicopters range