Lead Case Management Specialist

North Carolina Department of Health and Human Services

Raleigh, NC, US
Base: $41,206.00 - $72,113.00; bonus/equity: not s...
**
Review complex case files for accuracy
Coordinate investigative and autopsy documentation
Manage billing review and payment reconciliation
** The North Carolina Department of Health and Human Services is seeking a Lead Case Management Specialist to provide advanced administrative and operational support within its Case Management unit. The role involves overseeing daily workflow, reviewing case materials, and managing billing documentation while contributing to process improvements. The department is dedicated to ensuring the health and well-being of all North Carolinians through a collaborative and supportive work environment. **

Job Summary

  • The position provides advanced administrative support within the Case Management unit by coordinating daily workflow and ensuring timely completion of tasks.
  • Candidates will oversee the processing of investigative and autopsy documentation while managing State and County billing and payment reconciliation.
  • The role offers comprehensive benefits including health insurance, retirement plans, paid leave, and access to wellness activities in a state-of-the-art facility.

Matching Summary

Match Score: 75

** The North Carolina Department of Health and Human Services is seeking a Lead Case Management Specialist to provide advanced administrative and operational support within its Case Management unit. The role involves overseeing daily workflow, reviewing case materials, and managing billing documentation while contributing to process improvements. The department is dedicated to ensuring the health and well-being of all North Carolinians through a collaborative and supportive work environment. **

Salary

Base: $41,206.00 - $72,113.00; Bonus/Equity: Not specified; Benefits: State Health Plan, NCFlex, paid vacation/sick leave, parental leave

Skills & Requirements

Must-have

  • Review complex case files for accuracy
  • Coordinate investigative and autopsy documentation
  • Manage billing review and payment reconciliation
  • Track workload statistics and performance metrics
  • Conduct case audits for quality assurance

Nice-to-have

  • Guide daily workflow and provide feedback
  • Support implementation of new case management systems
  • Identify gaps and recommend process improvements
  • Collaborate with supervisory staff on procedures

Key Requirements

  • High school diploma or GED
  • Two years of related administrative experience
  • Experience reviewing medical or investigative documentation

Work Rights

Not specified

Tailored Resume

Cover Letter