Glean is redefining how enterprises find, use, and act on knowledge by delivering personalized, context-aware AI-powered responses to employees
Job Summary
Glean is redefining how enterprises find, use, and act on knowledge by delivering personalized, context-aware AI-powered responses to employees.
The AI Outcomes Manager will play a crucial role in transforming departments into AI-native enterprises by partnering with executives and end users to deliver measurable business outcomes.
This role involves designing and building AI agents with customers, driving adoption of the platform, and proactively identifying expansion opportunities across teams.
Matching Summary
Glean is redefining how enterprises find, use, and act on knowledge by delivering personalized, context-aware AI-powered responses to employees.
Skills & Requirements
Must-have
AI outcomes management
Consultative customer-facing approach
Prompt engineering and AI agent guidance
Business and technology integration
Modern AI platforms experience
Stakeholder communication skills
Nice-to-have
Product sense and user empathy
Experience with enterprise SaaS connectors
Ability to design guided AI experiences
Strategic AI roadmap advising
Cross-functional team engagement
Key Requirements
5+ years professional experience blending business and technology
Experience in consultative, customer-facing roles
Demonstrated ability to ship AI outcomes
Understanding of current LLM capabilities and limitations
Hands-on experience with AI platforms like OpenAI or Claude