Customer Service Officer

VOCALBEATS.AI PTE. LTD.

Singapore
**
3-5 years customer service experience
Strong english and chinese command
Tech-savvy with app functionality knowledge
** Vocalbeats.AI PTE. LTD., a technology company specializing in AI and audio experiences, is seeking a Customer Service Officer to manage user feedback and resolve inquiries for their AI mobile applications. The ideal candidate should possess strong communication skills, experience in customer service, and a tech-savvy demeanor. **

Job Summary

  • Vocalbeats.AI is a global technology company dedicated to AI innovation and audio experience.
  • The role involves managing user feedback and resolving inquiries across email, chat, and app-based channels.
  • Employees will collaborate cross-functionally with product, design, and developer teams to shape user experiences.

Matching Summary

Match Score: 75

** Vocalbeats.AI PTE. LTD., a technology company specializing in AI and audio experiences, is seeking a Customer Service Officer to manage user feedback and resolve inquiries for their AI mobile applications. The ideal candidate should possess strong communication skills, experience in customer service, and a tech-savvy demeanor. **

Skills & Requirements

Must-have

  • 3-5 years customer service experience
  • Strong English and Chinese command
  • Tech-savvy with app functionality knowledge

Nice-to-have

  • Familiarity with CRM tools and support platforms
  • Experience in tech or mobile applications
  • Ability to work independently in fast-paced environment

Key Requirements

  • 3-5 years of customer service experience
  • Fluency in English and Chinese (spoken and written)

Work Rights

Not specified

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