Investigate, evaluate, negotiate, and settle claims
Analyze policy application and contract provisions
Utilize diary system for proactive issue resolution
The Claims Analyst II role involves investigating, evaluating, negotiating, and settling complex AIG claims by collecting and analyzing data according to policy provisions
Job Summary
The Claims Analyst II role involves investigating, evaluating, negotiating, and settling complex AIG claims by collecting and analyzing data according to policy provisions.
Primary responsibilities include utilizing investigation and settlement techniques for cost-effective closure, managing claims inquiries, and contributing to best practice procedures for Auto Complex claims.
AIG is committed to creating a culture of inclusion and belonging, investing in its people through continuous learning and development, and fostering a diverse workforce.
Matching Summary
The Claims Analyst II role involves investigating, evaluating, negotiating, and settling complex AIG claims by collecting and analyzing data according to policy provisions.
Skills & Requirements
Must-have
Investigate, evaluate, negotiate, and settle claims
Analyze policy application and contract provisions
Utilize diary system for proactive issue resolution
Meet service level agreements
Maintain accurate system data and documentation
Determine and set appropriate reserves
Nice-to-have
Partner with business segments
Continuous improvement on claim file handling
Culture of inclusion and belonging
Support for community causes
Key Requirements
Experience adjusting lower complexity claims
Acquiring adjuster licenses may be required
Basic knowledge of legal/regulatory requirements
Proficiency in Desk Management, phone etiquette, time management