One Makati Arp Talkpush 2026

Concentrix

Makati City, Philippines
Not specified
Strong customer service orientation
Ability to work in fast-paced environment
Effective verbal and written communication
Concentrix is seeking a Customer Support Associate I in Makati City, Philippines, to provide customer service support through various communication channels. The role involves resolving routine customer issues, ensuring service quality, and participating in activities aimed at enhancing customer satisfaction

Job Summary

  • The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
  • Essential functions include ensuring service meets contractual Key Performance Indicators (KPIs) and clarifying customer requirements to provide appropriate resolutions.
  • Candidates must be dependable with strong attention to detail and able to rotate shifts as needed in a high production work environment.

Matching Summary

Match Score: 75

Concentrix is seeking a Customer Support Associate I in Makati City, Philippines, to provide customer service support through various communication channels. The role involves resolving routine customer issues, ensuring service quality, and participating in activities aimed at enhancing customer satisfaction.

Skills & Requirements

Must-have

  • Strong customer service orientation
  • Ability to work in fast-paced environment
  • Effective verbal and written communication

Nice-to-have

  • Demonstrate empathy while building rapport
  • Skilled in multi-tasking and adaptability
  • Patience in all customer contact situations

Key Requirements

  • High school diploma preferred
  • Three to six months of relevant experience preferred
  • Strong computer navigation skills and PC Knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter