Retention Specialist

DIGI Outsource

Remote
Fully remote
Player lifecycle strategy
Promotional strategies
Customer engagement
DIGI Outsource is seeking a Retention Specialist to support its iGaming brands by driving user engagement through innovative promotional strategies and lifecycle marketing initiatives. The role requires a minimum of two years of experience in retention, analytical skills, and project management capabilities, with a focus on delivering measurable results

Job Summary

  • This role will be instrumental in driving user engagement through innovative promotional strategies and lifecycle marketing initiatives designed to appeal to diverse player segments across multiple markets.
  • Responsibilities include executing briefs, projects, and initiatives to support/grow the Player Lifecycle Strategy, optimizing communication touchpoints, and identifying new opportunities.
  • The company offers comprehensive learning and development programs, regular feedback through an innovative Performance Tool, and various employee assistance benefits.

Matching Summary

Match Score: 85

DIGI Outsource is seeking a Retention Specialist to support its iGaming brands by driving user engagement through innovative promotional strategies and lifecycle marketing initiatives. The role requires a minimum of two years of experience in retention, analytical skills, and project management capabilities, with a focus on delivering measurable results.

Skills & Requirements

Must-have

  • player lifecycle strategy
  • promotional strategies
  • customer engagement
  • data-driven retention strategies
  • advanced Excel skills
  • analytical mindset
  • project management expertise

Nice-to-have

  • iGaming industry experience
  • Jira proficiency
  • leadership experience

Key Requirements

  • Minimum of 2 years’ experience within Retention
  • Relevant tertiary qualification
  • Proficiency in Microsoft Office Suite
  • Proven working knowledge of advanced Excel
  • Demonstrated project management expertise

Work Rights

Not specified

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