Customer Service Representative

GENUINE PARTS COMPANY

North Bay, US
Order fulfillment
Customer call management
Product quoting
The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls

Job Summary

  • The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
  • Responsibilities include responding to basic customer inquiries, providing quotes, handling order entry, and influencing gross profit through price negotiation.
  • Motion Industries offers an excellent benefits package which includes options for healthcare coverage, retirement savings, vacation, sick, and holiday pay.

Matching Summary

The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.

Skills & Requirements

Must-have

  • order fulfillment
  • customer call management
  • product quoting
  • order entry
  • inventory sourcing
  • cost effective shipping

Nice-to-have

  • customer relationship building
  • process improvement
  • negotiating sale price
  • adjusting pricing based on competition

Key Requirements

  • High school diploma or GED
  • 0-3 years related experience
  • Reliability, organization, attention to detail
  • Strong communication skills
  • Ability to multi-task and time management
  • Moderate computer skills

Work Rights

Not specified

Tailored Resume

Cover Letter