Field Service Regional Manager

Bloom Energy

Santa Teresa, Mexico
Base: $95,100.00 - $136,900.00; bonus/equity: not ...
Fully remote
Field service technicians management
Customer service coordination
Troubleshooting complex fuel cell systems
Manage growing installed fleet and Field Service Technicians both tactically and strategically to ensure the best possible customer service

Job Summary

  • Manage growing installed fleet and Field Service Technicians both tactically and strategically to ensure the best possible customer service.
  • Report design, reliability and maintenance problems or issues to Product Support, Engineering, and/or Quality.
  • Our comprehensive benefits package for eligible employees includes competitive Medical, Dental, and Vision plans with a large employer contribution, a 401(k) Retirement Plan with company match, generous Mental Health Support services, Legal services, virtual Physical Therapy access, and Fertility & Family Forming benefits.

Matching Summary

Manage growing installed fleet and Field Service Technicians both tactically and strategically to ensure the best possible customer service.

Salary

Base: $95,100.00 - $136,900.00; Bonus/Equity: Not specified; Benefits: Competitive Medical, Dental, and Vision plans with a large employer contribution, a 401(k) Retirement Plan with company match, generous Mental Health Support services, Legal services, virtual Physical Therapy access, and Fertility & Family Forming benefits.

Skills & Requirements

Must-have

  • Field Service Technicians management
  • Customer service coordination
  • Troubleshooting complex fuel cell systems
  • Working safely in industrial settings
  • AC & DC technology proficiency
  • Mechanical aptitude and troubleshooting

Nice-to-have

  • Bold thinking and relentless innovation
  • Collaborative team environment
  • Process development and refinement
  • Articulate and concise written documentation

Key Requirements

  • 6+ years industry experience
  • 2+ years supervisor experience
  • Bachelor's degree preferred

Work Rights

Not specified

Tailored Resume

Cover Letter