Customer Service Engineer

Airbus

Herndon, VA, US
Fully remote
Aircraft structure and systems issues
Technical queries from customers
Structural repair manual (srm)
You will be part of a team that establish and deliver timely and consistent solutions to the technical daily queries raised by the customers for aircraft structure and systems issues

Job Summary

  • You will be part of a team that establish and deliver timely and consistent solutions to the technical daily queries raised by the customers for aircraft structure and systems issues.
  • The Washington, D.C. metro area is home to multiple Airbus offices, including our North American corporate headquarters.
  • Airbus offers competitive financial rewards, work-life balance programs, comprehensive health and welfare benefits, and individual development opportunities.

Matching Summary

You will be part of a team that establish and deliver timely and consistent solutions to the technical daily queries raised by the customers for aircraft structure and systems issues.

Skills & Requirements

Must-have

  • Aircraft structure and systems issues
  • Technical queries from customers
  • Structural Repair Manual (SRM)
  • Repair solution management
  • SAP based TechRequest tool

Nice-to-have

  • Collaborate across cultures and time zones
  • Flexible working arrangements
  • Continuous airworthiness support

Key Requirements

  • Bachelor Science/Engineering degree or equivalent experience
  • 5+ years Engineering experience
  • Authorized to Work in the US

Work Rights

Authorized to Work in the US

Tailored Resume

Cover Letter