Customer Service Representative Ii

GPC Tools & Equipment Sydney

Madison, WI, United States
Customer order placement
Negotiating sale and purchase price
Building customer relationships
The Customer Service Representative II ensures customer expectations are accurately determined and are fully met, potentially providing guidance to less experienced representatives or supporting specific customers

Job Summary

  • The Customer Service Representative II ensures customer expectations are accurately determined and are fully met, potentially providing guidance to less experienced representatives or supporting specific customers.
  • Key responsibilities include placing customer orders, influencing gross profit through negotiation, adjusting pricing to meet customer demands while maximizing profit, and ordering items to ensure appropriate inventory levels.
  • Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

Matching Summary

The Customer Service Representative II ensures customer expectations are accurately determined and are fully met, potentially providing guidance to less experienced representatives or supporting specific customers.

Skills & Requirements

Must-have

  • Customer order placement
  • Negotiating sale and purchase price
  • Building customer relationships
  • Inventory level maintenance
  • Product sourcing
  • Cost effective shipping determination

Nice-to-have

  • Relating to the customer
  • Driving process improvements
  • Handling challenging inquiries

Key Requirements

  • 3-5 years of related experience
  • High school diploma or GED
  • Ability to multi-task and time management
  • Strong negotiation skills

Work Rights

Not specified

Tailored Resume

Cover Letter