Operations Systems Analyst

Disney Streaming

San Antonio, TX, USA
Base: $62,200.00 - $83,300.00; bonus/equity: may b...
User access management
System configuration
Troubleshooting cxone
The Operations Systems Analyst is responsible for managing user access, system configurations, and operational alignment across enterprise platforms including NICE, CXone, IEX, Salesforce, and Sprout Social

Job Summary

  • The Operations Systems Analyst is responsible for managing user access, system configurations, and operational alignment across enterprise platforms including NICE, CXone, IEX, Salesforce, and Sprout Social.
  • This role combines technical system management with business operations support, ensuring secure and accurate onboarding, troubleshooting, and integration alignment.
  • The analyst serves as a key liaison between IT, HR, and WFM teams, driving system integrity, compliance, and performance optimization.

Matching Summary

The Operations Systems Analyst is responsible for managing user access, system configurations, and operational alignment across enterprise platforms including NICE, CXone, IEX, Salesforce, and Sprout Social.

Salary

Base: $62,200.00 - $83,300.00; Bonus/Equity: May be provided; Benefits: Full range of medical, financial, and/or other benefits

Skills & Requirements

Must-have

  • User access management
  • System configuration
  • Troubleshooting CXone
  • IEX system configuration
  • System integrity and compliance
  • Onboarding and integration support

Nice-to-have

  • Thrive upon legacy of Disney
  • Embrace unconventional thinking
  • Passionate about DTC experience
  • Team player

Key Requirements

  • 2+ years experience
  • Bachelor's degree preferred
  • WFM systems administration
  • User access management

Work Rights

Not specified

Tailored Resume

Cover Letter