Customer Success Consultant - Remote

Jobgether

New York, United States
On-site
Customer relationship management
Strategic account management
Consultative approach
In this role, you will oversee the relationship and strategic management of significant mid-market accounts

Job Summary

  • In this role, you will oversee the relationship and strategic management of significant mid-market accounts.
  • Your focus will be on ensuring a positive customer experience from onboarding through to renewals, upselling, and cross-selling.
  • Join a dynamic team committed to customer success and contributing to their business growth journey.

Matching Summary

In this role, you will oversee the relationship and strategic management of significant mid-market accounts.

Skills & Requirements

Must-have

  • Customer relationship management
  • Strategic account management
  • Consultative approach

Nice-to-have

  • Dynamic team environment
  • Focus on customer experience
  • Upselling and cross-selling skills

Key Requirements

  • Experience in customer success
  • Ability to drive customer retention
  • Strong communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter