Retail Customer Service Officer

Australia Post

Singleton, New South Wales, Australia
Adult pyy rate $35.01 increases to $37.42 after 3 ...
On-site
Customer sales and service transactions
Managing high value transactions
Assisting customers with mail lodgements
As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience

Job Summary

  • As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience.
  • You'll be performing customer sales and service transactions with customers, managing high value transactions accurately, and conducting identity services transactions.
  • We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety.

Matching Summary

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience.

Salary

Adult Pay Rate $35.01 increases to $37.42 after 3 months training; Bonus/Equity: Not specified; Benefits: 12% Superannuation

Skills & Requirements

Must-have

  • Customer sales and service transactions
  • Managing high value transactions
  • Assisting customers with mail lodgements
  • Lifting up to 16kgs of mail regularly
  • Standing for your shift

Nice-to-have

  • Friendly, enthusiastic, and reliable
  • Love working in a team environment
  • Customer at the centre of everything
  • Building rewarding relationships with customers

Key Requirements

  • Experience in customer service and/or cash handling
  • 12 Weeks on the job paid training
  • Casual on call as required after training

Work Rights

Not specified

Tailored Resume

Cover Letter