Base: up to £38,000py; bonus/equity: not specified...
Lead and motivate reservations team
Manage inpatient enquiries and bookings
Coordinate with ward managers
As our Reservations Team Leader, you’ll play a pivotal role in shaping a seamless and compassionate patient journey
Job Summary
As our Reservations Team Leader, you’ll play a pivotal role in shaping a seamless and compassionate patient journey.
By leading and inspiring the reservations team, you will help create a smooth, reassuring experience for every patient and support the hospital in delivering outstanding care every day.
As part of the team, you will have access to a range of benefits for your work and home life.
Matching Summary
As our Reservations Team Leader, you’ll play a pivotal role in shaping a seamless and compassionate patient journey.
Salary
Base: Up to £38,000pa; Bonus/Equity: Not specified; Benefits: Fantastic Benefits
Skills & Requirements
Must-have
Lead and motivate reservations team
Manage inpatient enquiries and bookings
Coordinate with ward managers
Confirm room and theatre availability
Enter reservation data into Compucare
Deliver professional communication
Nice-to-have
Friendly outgoing personality
Calm under pressure
Proactive positive approach
Commitment to confidentiality
Key Requirements
Strong understanding of medical terminology
Proven experience delivering high-quality customer service
Computer literate with Word, Excel, and booking systems