Business Improvement Specialist

BP

**
6-8 years total experience
2 years domain expert or consumer fuels support
Microsoft office proficiency
** BP is seeking a Business Improvement Specialist for its global business services center in Pune, India. The role focuses on driving business improvement and organizational change while enhancing customer interactions, requiring strong analytical and interpersonal skills. **

Job Summary

  • The role is part of BP's global business services centre in Pune, India, focused on driving digital solutions and accelerating business process transformation.
  • The candidate will manage B2B and B2C customer interactions while ensuring effective collaboration with vendors like IBM, FIS, and Accenture.
  • This ANZ-specific support role requires a flexible schedule to align with the ANZ time zone and involves leading continuous improvement efforts using tools like A3 dashboards.

Matching Summary

Match Score: 75

** BP is seeking a Business Improvement Specialist for its global business services center in Pune, India. The role focuses on driving business improvement and organizational change while enhancing customer interactions, requiring strong analytical and interpersonal skills. **

Skills & Requirements

Must-have

  • 6-8 years total experience
  • 2 years domain expert or consumer fuels support
  • Microsoft Office proficiency
  • Project management capabilities
  • Vendor management skills

Nice-to-have

  • Training and facilitation experience
  • Leadership desire for future roles
  • Empathic culture building
  • Agile ways of working
  • Digital fluency

Key Requirements

  • Graduation or equivalent degree
  • Minimum 2 years current experience in Domain Expert or Consumer Fuels Support
  • Total 6-8 years of total experience
  • Strong PC skills including Microsoft Office
  • Understanding of programming and database design

Work Rights

Not specified

Tailored Resume

Cover Letter