Technical Training Sr. Analyst - Facets - Evernorth - Remote

The Cigna Group

United States Work At Home, United States
Base: 57,800 - 96,400 usd / yearly; bonus/equity: ...
Facets claim processing experience
Facilitate training virtually
Facets claims processing platform knowledge
Empower claim advocates with knowledge, skills, and mindset for accurate, efficient, and customer-centered outcomes

Job Summary

  • Empower claim advocates with knowledge, skills, and mindset for accurate, efficient, and customer-centered outcomes.
  • Develop and deliver engaging virtual and in-person training, translating complex concepts into clear, actionable learning.
  • The Cigna Group offers a comprehensive benefits package including medical, vision, dental, 401(k), and paid time off.

Matching Summary

Empower claim advocates with knowledge, skills, and mindset for accurate, efficient, and customer-centered outcomes.

Salary

Base: 57,800 - 96,400 USD / yearly; Bonus/Equity: Annual bonus plan; Benefits: Medical, vision, dental, well-being programs, 401(k), life insurance, tuition reimbursement, 18+ days PTO

Skills & Requirements

Must-have

  • Facets claim processing experience
  • Facilitate training virtually
  • Facets claims processing platform knowledge
  • Analyze performance metrics
  • Develop and deliver training

Nice-to-have

  • Coaching and developing others
  • Adapt coaching approaches
  • Continuous improvement mindset

Key Requirements

  • High School Diploma or G.E.D.
  • 1+ year Facets claim processing experience
  • Facilitation experience
  • Facets claims processing platform knowledge
  • Analytical skills
  • Strong communication skills
  • Time management skills

Work Rights

Not specified

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