Guest Experience Coordinator

Four Seasons

Puerto Rico, PR
Base: competitive salary; bonus/equity: not specif...
Guest profile and preference review
Coordination of in-room amenities
Front desk operational support
Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture

Job Summary

  • Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture.
  • The Guest Experience Coordinator supports personalized service delivery by coordinating amenities, reviewing guest data, and liaising between departments to ensure seamless execution of guest requests.
  • Employees enjoy a competitive salary, comprehensive benefits, complimentary accommodations, and a supportive, energizing culture that encourages authenticity.

Matching Summary

Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture.

Salary

Base: Competitive salary; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, Retirement Savings Plan, paid holidays, vacation, sick days, complimentary accommodation and meals

Skills & Requirements

Must-have

  • Guest profile and preference review
  • Coordination of in-room amenities
  • Front Desk operational support
  • Guest data analysis for personalization
  • Multitasking in fast-paced environment
  • Excellent communication skills

Nice-to-have

  • Creative mindset for guest experiences
  • Passion for anticipatory service
  • Strong organizational skills
  • Interpersonal skills
  • Collaboration with multiple departments

Key Requirements

  • Previous front office or hospitality experience
  • Experience in luxury environment preferred

Work Rights

Not specified

Tailored Resume

Cover Letter