Oncology Patient Service Representative (psr)

Advocate Health

Oak Lawn, Illinois, US
Base: $19.80 - $29.70; bonus/equity: not specified...
Part-time
Patient order confirmations and modifications
Review paperwork for completeness
Process service maintenance tickets
Advocate Health is seeking a part-time Oncology Patient Service Representative to support patient order confirmations, billing processes, and customer service functions. Ideal candidates should have office experience, a strong understanding of healthcare payors, and excellent organizational and customer service skills

Job Summary

  • Completes patient order confirmations and modifications for item changes occurring after initial order ticket printing to begin revenue recognition and billing processes.
  • Be proficient in the use of computerized resources and data entry programs involving proper processing and qualifying of patients with clients with HME/RT needs.
  • Provides customer service support to both internal and external customers by resolving delivery, equipment, documentation and/or reimbursement issues with appropriate parties.

Matching Summary

Match Score: 85

Advocate Health is seeking a part-time Oncology Patient Service Representative to support patient order confirmations, billing processes, and customer service functions. Ideal candidates should have office experience, a strong understanding of healthcare payors, and excellent organizational and customer service skills.

Salary

Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Patient order confirmations and modifications
  • Review paperwork for completeness
  • Process service maintenance tickets
  • Verify insurance authorizations
  • Proficient in computerized data entry
  • Prepare documents for scanning and indexing
  • Resolve delivery and reimbursement issues

Nice-to-have

  • Knowledge of medical terminology
  • Home care experience
  • Customer service support
  • Work independently with minimal supervision

Key Requirements

  • High School Diploma
  • 3-4 years office experience
  • Understanding of third party payors
  • Requires US work authorization

Work Rights

Not specified

Tailored Resume

Cover Letter