Crm Activation Tech Lead, U.s. Biopharmaceuticals Customer Engagement

AstraZeneca

Wilmington, DE, United States
Salesforce life science cloud
Salesforce marketing cloud
Salesforce data cloud
Lead the technical build-out and day-to-day optimization of Salesforce Life Science Cloud, Marketing Cloud, and Data Cloud

Job Summary

  • Lead the technical build-out and day-to-day optimization of Salesforce Life Science Cloud, Marketing Cloud, and Data Cloud.
  • Execute the technical strategy for omnichannel journeys, ensuring Data Cloud triggers real-time, personalized actions for field reps in the CRM.
  • You will be at the forefront of the agentic era of CRM, leveraging the latest Salesforce tools to drive patient impact at scale.

Matching Summary

Lead the technical build-out and day-to-day optimization of Salesforce Life Science Cloud, Marketing Cloud, and Data Cloud.

Skills & Requirements

Must-have

  • Salesforce Life Science Cloud
  • Salesforce Marketing Cloud
  • Salesforce Data Cloud
  • API-first and event-driven integrations
  • Agile leadership and squad mentorship
  • DevSecOps standards

Nice-to-have

  • Emerging AI and autonomous agents
  • Deep understanding of U.S. Commercial Landscape
  • Cloud architecture proficiency
  • Vendor management experience

Key Requirements

  • Bachelor’s Degree or equivalent experience
  • 5+ years of experience in CRM
  • Proven track record managing Veeva CRM or Salesforce Life Science Cloud
  • Proficiency in RESTful API design
  • Experience leading engineering squads
  • Ability to explain technical trade-offs

Work Rights

Not specified

Tailored Resume

Cover Letter