Senior Manager (IT & Tech Support)

SAMARITANS OF SINGAPORE LIMITED

Singapore
10+ years it leadership experience
24/7 mission-critical system management
Cybersecurity framework implementation
This role leads the organization's IT strategy and ensures the reliability of mission-critical systems supporting 24/7 lifeline services

Job Summary

  • This role leads the organization's IT strategy and ensures the reliability of mission-critical systems supporting 24/7 lifeline services.
  • The incumbent is responsible for driving digital transformation initiatives including the adoption of data, automation, and AI-enabled solutions.
  • The position requires establishing robust cybersecurity frameworks and overseeing vendor management while leading a high-performance IT team.

Matching Summary

Match Score: 75

This role leads the organization's IT strategy and ensures the reliability of mission-critical systems supporting 24/7 lifeline services.

Skills & Requirements

Must-have

  • 10+ years IT leadership experience
  • 24/7 mission-critical system management
  • Cybersecurity framework implementation
  • Digital transformation strategy execution
  • Enterprise IT infrastructure oversight
  • Business continuity and disaster recovery

Nice-to-have

  • AI-enabled solution adoption
  • Data automation expertise
  • Strong stakeholder communication skills
  • Vendor contract negotiation acumen
  • High-performance team mentorship
  • Cloud platform certification (AWS/Azure)

Key Requirements

  • Degree in Computer Science or related field
  • Minimum 10 years relevant IT experience
  • Proven senior IT leadership background
  • Experience with enterprise IT environments
  • Professional certifications (ITIL, CISSP, CISM, PMP) preferred

Work Rights

Not specified

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