Customer Success Engineer- Cortex - Palo Alto Networks - Plano, Tx

Palo Alto Networks

Plano, TX, US
Base: $142,000 - $230,000pyr; bonus/equity: restri...
On-site
5+ years security incident response experience
Python or javascript scripting proficiency
Linux system administration skills
Palo Alto Networks is seeking a Customer Success Engineer to support clients post-purchase by ensuring the effective implementation and optimization of their cybersecurity solutions. The ideal candidate will have a strong background in security incident response and engineering, as well as excellent communication skills to foster client relationships

Job Summary

  • The role involves serving as a subject matter expert for XSOAR to aid in configuration, deployment, and automation of security workflows.
  • Candidates must have 5+ years of experience as a Security Incident Responder, Security Engineer, or Security Architect.
  • The position offers a starting base salary between $142,000 and $230,000 per year plus potential restricted stock units and bonuses.

Matching Summary

Match Score: 85

Palo Alto Networks is seeking a Customer Success Engineer to support clients post-purchase by ensuring the effective implementation and optimization of their cybersecurity solutions. The ideal candidate will have a strong background in security incident response and engineering, as well as excellent communication skills to foster client relationships.

Salary

Base: $142,000 - $230,000/YR; Bonus/Equity: Restricted stock units and bonus included; Benefits: FLEXBenefits wellbeing spending account, mental/financial health resources, personalized learning opportunities

Skills & Requirements

Must-have

  • 5+ years Security Incident Response experience
  • Python or JavaScript scripting proficiency
  • Linux system administration skills
  • XSOAR subject matter expertise
  • Network security product knowledge

Nice-to-have

  • Fluent in Spanish language
  • Portuguese language skills
  • Experience with CSIRT process optimization
  • Strong cross-functional collaboration
  • Fast-paced matrixed environment adaptability

Key Requirements

  • Bachelor's degree or equivalent military experience
  • 5+ years experience in Security Incident Response or Engineering
  • Fluency in English required

Work Rights

Not specified

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