Product Manager - Consumer Loans

ING

Not specified
End-to-end customer journeys
Consumer loans product management
It affinity
ING is seeking a (Senior) Product Manager for Consumer Loans to oversee the end-to-end customer journey, focusing on enhancing the application process and customer experience. The ideal candidate will possess a strong blend of product management and IT skills, with an entrepreneurial mindset and a collaborative approach to driving projects forward

Job Summary

  • As a (Senior) Product Manager, you will be responsible for the end-to-end customer journeys for consumer loans, from application to disbursement.
  • You will work in our frontend squad “CX Compass”, focusing on improving the existing client application flow and finalizing a New-To-Bank onboarding flow for Consumer Loans.
  • The role requires a Customer Journey Expert with IT affinity, an entrepreneurial mindset, and strong collaboration skills to bridge business and IT needs.

Matching Summary

Match Score: 85

ING is seeking a (Senior) Product Manager for Consumer Loans to oversee the end-to-end customer journey, focusing on enhancing the application process and customer experience. The ideal candidate will possess a strong blend of product management and IT skills, with an entrepreneurial mindset and a collaborative approach to driving projects forward.

Skills & Requirements

Must-have

  • End-to-end customer journeys
  • Consumer loans product management
  • IT affinity
  • Frontend squad experience
  • New-To-Bank onboarding flow
  • Cross-border team collaboration

Nice-to-have

  • Entrepreneurial mindset
  • Customer centricity
  • Challenging the status quo
  • Open mindset for innovations
  • Can-do attitude

Key Requirements

  • At least 5 years relevant work experience
  • Bachelor's or Master's degree
  • Proven experience with IT engineers (Pega and/or Java)
  • Fluency in English

Work Rights

Not specified

Tailored Resume

Cover Letter