Job Summary

• The Ship's Store Customer Services Manager is responsible for leading and overseeing customer service operations within the Ship's Store, ensuring exceptional levels of service while maintaining operational compliance.
• Key responsibilities include managing day-to-day operations, supervising the customer service team, and ensuring compliance with all applicable policies, procedures, and regulations.
• Amentum enforces a safety culture and is committed to maintaining the highest standards of quality service, exceeding customer satisfaction.

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Skills & Requirements

Key Requirements

• 3 years customer service supervisor experience
• Strong leadership skills
• Exceptional customer service skills
• Effective communication skills
• Strong organizational skills
• Working knowledge of retail operations
• Pass contract medical requirements

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