Senior Officer/manager, Fraud Team, Contact Center

UOB

Central Region, Singapore
Customer service experience
Detail-oriented with analytical skills
Ability to work under pressure
UOB is a leading bank in Asia with a strong commitment to values

Job Summary

  • UOB is a leading bank in Asia with a strong commitment to values.
  • The role involves responding to scam-related inquiries and ensuring timely resolution.
  • Candidates are encouraged to apply regardless of experience, as long as they have a customer-first mindset.

Matching Summary

UOB is a leading bank in Asia with a strong commitment to values.

Skills & Requirements

Must-have

  • Customer service experience
  • Detail-oriented with analytical skills
  • Ability to work under pressure

Nice-to-have

  • Multilingual capabilities
  • Familiarity with fraud case management systems
  • Strong communication skills

Key Requirements

  • Diploma or equivalent qualification
  • Minimum 1 year of customer service experience
  • Willingness to work shifts and weekends

Work Rights

Not specified

Tailored Resume

Cover Letter