Clinical Receptionist 2

Yale Health

New Haven, CT, US
Hourly range $28.43 ph
Outstanding interpersonal and communication skills
Excellent critical thinking and judgment
Handle heavy phone volume and multi-task
As a member of the Clinical Reception Team, provide seamless, coordinated and compassionate care at every patient encounter at Yale Health Center

Job Summary

  • As a member of the Clinical Reception Team, provide seamless, coordinated and compassionate care at every patient encounter at Yale Health Center.
  • Responsibilities include answering phones, greeting patients, scheduling appointments, and serving as a source of information.
  • The role requires scheduling in the Epic clinical system, arriving patients, and assisting with MyChart requests and messages.

Matching Summary

As a member of the Clinical Reception Team, provide seamless, coordinated and compassionate care at every patient encounter at Yale Health Center.

Salary

Hourly Range $28.43

Skills & Requirements

Must-have

  • Outstanding interpersonal and communication skills
  • Excellent critical thinking and judgment
  • Handle heavy phone volume and multi-task
  • Schedule appointments in Epic clinical system
  • Proficient in written communication

Nice-to-have

  • Ability to work effectively with diverse populations
  • Flexibility to move between clinical areas
  • Collaborate with management and clinical leadership

Key Requirements

  • Four years of related work experience, two in the same job family at the next lower level, and a high school education
  • Two years of related work experience and an Associate degree
  • Equivalent combination of experience and education
  • Healthcare worker position with specific health requirements

Work Rights

Not specified

Tailored Resume

Cover Letter