Ms - It Infra/cloud - Associate(analyst) - Telecom/voice Support Admin #1 - Operate

PRICEWATERHOUSECOOPERS

Not specified
Support day-to-day telecom operations
Monitor voip and sip performance
Troubleshoot telecom incidents
PwC is seeking an Associate for their Telecom and Voice Support team, focusing on the management and optimization of cloud-based telecom systems including VoIP, SIP, and PBX. The ideal candidate will have a bachelor's degree in a related field and 2+ years of experience in telecom support, along with relevant certifications

Job Summary

  • You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems.
  • The role ensures availability, performance, and reliability of VoIP, SIP, PBX, and unified communication systems.
  • Every experience is an opportunity to learn and grow.

Matching Summary

Match Score: 85

PwC is seeking an Associate for their Telecom and Voice Support team, focusing on the management and optimization of cloud-based telecom systems including VoIP, SIP, and PBX. The ideal candidate will have a bachelor's degree in a related field and 2+ years of experience in telecom support, along with relevant certifications.

Skills & Requirements

Must-have

  • Support day-to-day telecom operations
  • Monitor VoIP and SIP performance
  • Troubleshoot telecom incidents

Nice-to-have

  • Strong communication and documentation skills
  • Ability to work in a team-oriented environment
  • Demonstrates curiosity and learning mindset

Key Requirements

  • Bachelor’s degree in Computer Science or IT
  • 2+ years of experience in telecom support
  • Cisco CCNA Collaboration certification

Work Rights

Not specified

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